Skip to content Skip to main navigation Skip to footer

Traffic

Public Transport License for Internal Road Transport

Administrative Authority: Dubrovnik-Neretva County, Administrative Department for Environmental Protection and Communal Affairs, Vukovarska 16, Dubrovnik

Contact:
Email: ivana.kristovic@dnz.hr 
Phone (Dubrovnik) 020/ 414-445

Regulations:

  • Law on Road Transport (“Official Herald ” No. 41/18, 98/19, 30/21, 89/21, 114/22)
  • Regulation on Licenses in Road Transport Activities (“Official Herald ” No. 50/18)
  • Regulation on Special Conditions for Vehicles Used in Public Road Transport and Transport for Own Needs (“Official Herald” No. 50/18, 56/19, 107/20, 147/21, 71/22)

In accordance with the Law on Road Transport, the public road transport activity in internal and international road traffic can be carried out by a carrier (legal or natural person) registered for the provision of public road transport services and meeting the conditions prescribed by this Law or the Regulation on licenses in road transport activities.

Obligee: Every carrier (individual – craftsman and legal person) registered for the provision of public road transport services is obliged to submit an application for the issuance of a license to perform the transport of passengers, goods, taxi transport in internal road transport before starting the activity, in accordance with Article 7 and 8 of the Law and Article 3 of the Regulation (the license for the transport of passengers and goods in international road transport is issued by the Ministry of the Sea, Transport and Infrastructure).

The party is obliged to submit as evidence of meeting the legally prescribed conditions:

  1. Proof of registration for performing transport activities: a copy of the trade license with a copy of the decision on the entry of transport activity in road traffic into the trade register (for craftsmen), or an excerpt from the court register (for companies).
  2. Proof of meeting the professional qualification requirements, employment of responsible persons for transport (the transport manager is the carrier personally or an employed professional person who meets the requirements for a transport manager):
    • Copy of the certificate of passing the professional qualification exam,
    • Copy of the diploma for the authorized person responsible for transport with a higher education degree in road direction,
    • Copy of the diploma for the authorized person responsible for transport with a secondary education degree in road direction,
    • Signed contract for performing the duties of a transport manager with a natural person who is professionally qualified for the transport manager, or with a legal person that has an employed professionally qualified transport manager.
  3. Proof of meeting the technical capacity requirements for a registered motor/attached vehicle for the specific type of transport for which the license is sought:
  1. Copy of the vehicle registration certificate, or
  2. Lease or leasing agreement, or
  3. Sublease agreement or vehicle rental agreement with the vehicle owner to perform the transport service.
  4. Proof of meeting the financial capacity requirements:
  1. Domestic carrier is considered to have financial capacity under this Law if it has assets amounting to at least 9000 euros for the first vehicle and 5000 euros for each subsequent vehicle.
  2. Exceptionally, for obtaining a license for the transport of passengers by vehicles with a maximum of eight seats (passenger cars category M1), it is considered that the domestic carrier has financial capacity if it has assets of at least 3000 euros for the first vehicle and 1500 euros for each subsequent vehicle.
  3. Financial capacity is proven by one of the following documents:
    • Extract from the appropriate register, showing the amount of founding capital,
    • Copy of the balance sheet submitted by the carrier to the tax authority for the past year,
    • List of individual fixed assets, including the costs of acquiring or paying for vehicles, business premises, equipment, and machinery,
    • Deed of ownership of unencumbered real estate,
    • Purpose-bound deposit agreement with a bank,
    • Bank guarantee or guarantee from a bank or other financial institution, providing a guarantee for the carrier’s sound business performance for the period specified in paragraphs 1 and 2 of this article. Banks and other financial institutions, for the purposes of this Law, are considered banks that have obtained the approval of the Croatian National Bank to issue guarantees in the Republic of Croatia, in accordance with the law regulating banking or the business of insurance companies,
    • Confirmation of available funds,
    • Insurance policy for property to an appropriate amount.

NOTE:

Proof of meeting the financial capacity requirements for taxi transport providers exceptionally- a legal or natural person – craftsman engaged in taxi transport of passengers proves financial capacity with a valid insurance policy for all passengers in the vehicle used for taxi transport, concluded in accordance with a special regulation regulating mandatory insurance in road traffic.

  1. Proof of meeting the conditions that there are no debts for tax obligations and obligations for pension and health insurance, which is proved by a certificate no older than 30 days from the date of submitting the application for the issuance of the license:
  2. Certificate from the tax administration.
  3. Proof of paid administrative fee
  4. Administrative fee:
    • Depending on the type of license, according to Tar. no. 15 of the Regulation on the tariff of administrative fees (“Official Herald” No. 156/22):
      • Administrative fee – payment – State Budget of the Republic of Croatia, account HR1210010051863000160, model 64, reference number 5002-31227-OIB of the payer
      • 92.91 euros – for issuing a license for the performance of internal public road transport
      • 4.65 euros – for issuing an extract of the license for the performance of internal public road transport for a specific vehicle.

NOTE:

  • Good reputation – information about good reputation will be obtained by this administrative body ex officio. 

(1) A legal entity or transport manager in a legal entity and a natural person – craftsman or another natural person do not have a good reputation:

  • When they have been declared guilty by a final judgment for committing a criminal offense against labor relations and social security (Chapter XII of the Criminal Code), the environment (Chapter XX of the Criminal Code), general security (Chapter XXI of the Criminal Code), traffic safety (Chapter XXII of the Criminal Code), property (Chapter XXIII of the Criminal Code), economy (Chapter XXIV of the Criminal Code), a criminal offense of forgery (Chapter XXVI of the Criminal Code) or a criminal offense of breach of official duty (Chapter XXVIII of the Criminal Code),
  • When they are subject to a protective measure prohibiting the performance of road transport activities or
  • who has been convicted of other criminal offenses to imprisonment. 

(2) A person does not have a good reputation, within the meaning of this Law, who, in the last three years until the day of submitting the application for the issuance of a license, by a final decision of the court competent for misdemeanor cases or by a final misdemeanor order of the appropriate authority, has been fined more than twice for a serious offense related to the performance of passenger or freight road transport activities, a serious offense in the field of road traffic safety, transport of dangerous substances, illegal work and employment, unfair competition, or for actions contrary to the provisions of international agreements. 

(3) A serious offense referred to in paragraph 2 of this article is considered an offense for which a fine is prescribed by law for a legal entity and a natural person – craftsman in the amount of at least €4,645.30 or for a responsible person or other natural person in the amount of at least €2,654.46. 

(4) Exceptionally, for taxi transport providers, a serious offense referred to in paragraph 2 of this article is considered an offense for which a fine is prescribed by law for a legal entity and a natural person – craftsman in the amount of at least €3,318.07, or for a responsible person or other natural person in the amount of at least €1,327.23. 

(5) A person referred to in paragraph 1 of this article regains a good reputation, within the meaning of this Law, by undergoing rehabilitation, in accordance with special regulations governing the criminal and misdemeanor liability of legal and natural persons. 

(6) When assessing a good reputation, the methodology for calculating the frequency of repeated violations is applied, depending on the number of drivers managed by the transport manager, in accordance with the provisions of Annex II to Commission Regulation (EU) 2016/403 and the provisions of Article 6 (2) (a) of Regulation (EC) No 1071/2009.”

  • All changes in the records, after obtaining the license, the taxi transport provider must submit to the license issuer within 8 days from the date of the change, by providing the latest updated version of the records and a list of changes of deleted and registered vehicles in relation to the last record submitted to the license issuer, where the submitted updated record or list of changes must include the date of deletion or registration of each individual vehicle in the relevant record. Changes in the records can also be submitted by e-mail.

Forms:

License for Providing Station Services

Administrative Authority: Dubrovnik-Neretva County, Administrative Department for Environmental Protection and Communal Affairs, Vukovarska 16, Dubrovnik Contact

  • Email: ivana.kristovic@dnz.hr
  • Phone (Dubrovnik) 020/ 414-445 

Regulations:

  • Road Transport Act (“Official Herald ” No. 41/18, 98/19, 30/21, 89/21, 114/22)
  • Regulation on Licenses in the Road Transport Sector (“Official Herald ne” No. 50/18)
  • Regulation on Bus Stations (“Official Herald ” No. 57/18)

According to Article 99 of the Road Transport Act and the Regulation on Licenses in the Road Transport Sector, the activity of providing station services can be carried out by a legal or natural person – craftsman who meets the following conditions:

  • Registered for the performance of that activity.
  • Owns or leases a bus station facility and holds a license for that activity.
  • Meets the conditions of professional qualification, employment of responsible persons for transport (transport manager is the carrier personally or employed professional person who meets the requirements for a transport manager):
    • Passed the exam for professional qualification, or
    • Authorized person responsible for transport with a higher education degree in road direction, or
    • Authorized person responsible for transport with a secondary education degree in road direction, or
    • Signed contract for performing the duties of a transport manager with a natural person who is professionally qualified for the transport manager, or with a legal person that has an employed professionally qualified transport manager.
    • Good reputation – information about good reputation will be obtained by this administrative body ex officio. 

(1) A legal entity or transport manager in a legal entity and a natural person – craftsman or another natural person does not have a good reputation:

  • who has been declared guilty by a final judgment for committing a criminal offense against labor relations and social security (Chapter XII of the Criminal Code), the environment (Chapter XX of the Criminal Code), general security (Chapter XXI of the Criminal Code), traffic safety (Chapter XXII of the Criminal Code), property (Chapter XXIII of the Criminal Code), economy (Chapter XXIV of the Criminal Code), a criminal offense of forgery (Chapter XXVI of the Criminal Code), or a criminal offense of breach of official duty (Chapter XXVIII of the Criminal Code),
  • who has been subject to a protective measure prohibiting the performance of road transport activities or
  • who has been convicted of other criminal offenses to imprisonment. 

(2) A person does not have a good reputation, within the meaning of this Law, who, in the last three years until the day of submitting the application for the issuance of a license, by a final decision of the court competent for misdemeanor cases or by a final misdemeanor order of the appropriate authority, has been fined more than twice for a serious offense related to the performance of passenger or freight road transport activities, a serious offense in the field of road traffic safety, transport of dangerous substances, illegal work and employment, unfair competition, or for actions contrary to the provisions of international agreements. 

(3) A serious offense referred to in paragraph 2 of this article is considered an offense for which a fine is prescribed by law for a legal entity and a natural person – craftsman in the amount of at least €4,645.30 or for a responsible person or other natural person in the amount of at least €2,654.46. 

(4) Exceptionally, for taxi transport providers, a serious offense referred to in paragraph 2 of this article is considered an offense for which a fine is prescribed by law for a legal entity and a natural person – craftsman in the amount of at least €3,318.07, or for a responsible person or other natural person in the amount of at least €1,327.23. 

(5) A person referred to in paragraph 1 of this article regains a good reputation, within the meaning of this Law, by undergoing rehabilitation, in accordance with special regulations governing the criminal and misdemeanor liability of legal and natural persons. 

(6) When assessing a good reputation, the methodology for calculating the frequency of repeated violations is applied, depending on the number of drivers managed by the transport manager, in accordance with the provisions of Annex II to Commission Regulation (EU) 2016/403 and the provisions of Article 6 (2) (a) of Regulation (EC) No 1071/2009.”

With the application, the party is obliged to submit:

  • Proof of the right to use the space.
  • Proof of meeting the business premises conditions based on the Building Act.
  • Proof of professional qualification.
  • Proof of paid administrative fee.
    • Administrative fee:
      • According to Tar. no. 15 of the Regulation on the tariff of administrative fees (“Official Gazette” No. 156/22):
        • Administrative fee – payment – State Budget of the Republic of Croatia, account HR1210010051863000160, reference number (64) 5002-27669-OIB of the applicant.
        • €139.36 – for issuing licenses for the provision of station services

Forms:

License for Performing Agency Activities

Administrative Authority: Dubrovnik-Neretva County, Administrative Department for Environmental Protection and Municipal Affairs, Vukovarska 16, Dubrovnik

Contact:

  • Email: ivana.kristovic@dnz.hr
  • Phone (Dubrovnik):  020/414-445

Regulations:

  • Road Transport Act (“Narodne novine” No. 41/18, 98/19, 30/21, 89/21, 114/22)
  • Regulation on Licenses in Road Transport Activities (“Narodne novine” No. 50/18)

According to Article 96 of the Road Transport Act, legal or natural persons – sole proprietors, fulfilling the following conditions, can perform agency activities in road transport:

  • A business premises with the displayed company name at the entrance, suitable for business, completely separated from residential premises, allowing the smooth conduct of agency activities in road transport.
  • A contract of liability insurance for damages that the agency activities could cause to the carrier, transport service user, or a third party (the minimum insured sum cannot be less than €19,908.42, or €99,542.10 for all compensation claims in one insurance year).
  • Good reputation – data on good reputation will be obtained by this administrative body ex officio.

Good reputation, according to this Law, is voided for:

  1. A legal person or a transport manager in a legal person and a natural person – sole proprietor or another natural person:
    • Convicted by a final court decision for committing a criminal offense against labor relations and social security (Chapter XII of the Criminal Code), the environment (Chapter XX of the Criminal Code), general safety (Chapter XXI of the Criminal Code), traffic safety (Chapter XXII of the Criminal Code), property (Chapter XXIII of the Criminal Code), economy (Chapter XXIV of the Criminal Code), a criminal offense of forgery (Chapter XXVI of the Criminal Code), or for a criminal offense of breach of official duty (Chapter XXVIII of the Criminal Code).
    • Subjected to a protective measure of prohibition of conducting road transport activities or
    • Convicted for other criminal offenses to imprisonment.
  2. A person who, in the last three years from the day of submitting the license application, has been fined more than twice by a final court decision of the court competent for misdemeanor cases or a final misdemeanor order of the administrative body, for a serious offense related to the provision of passenger or cargo transport services, serious offenses in the field of road traffic safety, transport of dangerous substances, illegal work and employment, unfair competition, or for actions contrary to the provisions of international agreements.

With the application, the party must provide:

  • Proof of the right to use the space.
  • Proof of meeting the conditions of business premises under the Construction Act.
  • Signed contract of liability insurance for damages.
  • Proof of paid administrative fee.

Administrative Fee: Tariff No. 15 of the Regulation on the Tariff of Administrative Fees (“Narodne novine” No. 156/22):

  • Administrative fee payment – State Budget of the Republic of Croatia, account HR1210010051863000160, model 64, reference number 5002-31227-OIB of the applicant
  • €139.36 – for issuing a license for performing agency activities

Forms:


Transport of Persons and Cargo for Own Needs

Administrative Authority: Dubrovnik-Neretva County, Administrative Department for Environmental Protection and Municipal Affairs, Vukovarska 16, Dubrovnik

Contact:

  • Email: ivana.kristovic@dnz.hr
  • Phone (Dubrovnik): 020/414-445

Regulations:

  • Road Transport Act (“Narodne novine” No. 41/18, 98/19, 30/21, 89/21, 114/22)
  • Regulation on Licenses in Road Transport Activities (“Narodne novine” No. 50/18)
  • Regulation on Special Conditions for Vehicles Used in Public Road Transport and Transport for Personal Needs (“Narodne novine” No. 50/18, 56/19, 107/20, 147/21, 71/22)

Transport for own needs is the transportation of persons or cargo carried out by individuals – sole proprietors or legal entities as logistical support to their core activities. This transportation is indispensable for the core activities, and the transportation activity is only an auxiliary activity of the person in performing their main business, and it does not have the characteristics of other forms of transport.

Vehicles used for transport for own needs must be owned by the transporter performing transport for own needs or must be leased by the transporter based on a lease or leasing agreement or must be available for use based on other grounds (sublease, etc.).

Vehicles used by the transporter for transport for own needs must be marked and equipped according to the provisions of Article 13, Paragraph 7 of the Road Transport Act.

The transporter conducting transport for own needs is also obliged to report to the appropriate administrative authority of the County where it is headquartered or resides.

The appropriate administrative authority, for transport matters, issues a Transport Report for Own Needs to the transporter by decision. The Transport Report for Own Needs is issued indefinitely.

With the application, the party must attach:

  • Proof that the transporter is the owner of the vehicle used for transporting cargo for own needs – a copy of the vehicle registration certificate, or proof of the right to use the vehicle – vehicle lease agreement or leasing agreement.
  • Proof that the person driving the vehicle used for transport for own needs is employed by the transporter – proven by an employment contract or registration for pension and health insurance.
  • Proof that the vehicle used for transport for own needs meets the conditions regarding age, devices, and vehicle equipment – proven by a certificate/document issued by the vehicle technical inspection station.
  • Proof of paid administrative fee.

Administrative Fee: Tariff No. 15 of the Regulation on the Tariff of Administrative Fees (“Narodne novine” No. 156/22):

  • Administrative fee payment – State Budget of the Republic of Croatia, account HR1210010051863000160, model 64, reference number 5002-31227-OIB of the applicant
    • €66.36 – for issuing the Transport Report for Own Needs
    • €4.65 – for issuing an extract of the Transport Report for Own Needs for a specific vehicle

Forms: